Privacy Policy
Website: www.host-pulse.com
At Host Pulse, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.
By using our website or services, you agree to the practices described in this Policy.
1. Information We Collect
We may collect the following information:
a) Personal Information
Name
Email address
Billing address
Payment details (processed securely by Stripe or PayPal)
Account login credentials
b) Technical Information
IP address
Browser type and version
Operating system
Device information
Usage data (pages visited, time spent, clicks)
c) Communication Data
Support tickets, emails, and chat history
Feedback and survey responses
2. How We Use Your Information
We use collected data for:
Providing and managing services (e.g., hosting, domains, support)
Processing payments via Stripe and PayPal
Improving website performance and user experience
Communicating with you about updates, billing, or support issues
Detecting and preventing fraud, abuse, or illegal activity
Legal compliance and dispute resolution
3. Payments
We use Stripe and PayPal to process payments.
We do not store your credit/debit card details on our servers.
Your payment data is encrypted and processed directly by Stripe or PayPal under their privacy policies:
4. Cookies & Tracking
We use cookies to improve site functionality, analytics, and security.
You may disable cookies in your browser, but some features may not work correctly.
Third-party services (e.g., analytics, payment processors) may set their own cookies.
5. Data Sharing & Disclosure
We do not sell or rent your personal information. We may share information with:
Payment processors (Stripe, PayPal)
Hosting/data centre providers (for service operation)
Legal authorities (if required by law or to enforce policies)
6. Data Security
We use encryption, firewalls, and secure data centres to protect your information.
While we take strong precautions, no system is 100% secure.
7. Data Retention
We retain account data while you are a customer.
After termination, we may retain limited records for legal, accounting, or compliance reasons.
8. Your Rights
Depending on your location (e.g., under GDPR/CCPA), you may have the right to:
Access your data
Correct inaccuracies
Request deletion of your data
Restrict or object to processing
Data portability
Withdraw consent (where applicable)
Requests can be made via support@host-pulse.com.
9. International Transfers
If you are outside the UK/EU, your data may be transferred to and stored in countries with different data protection laws. We take steps to ensure protection under GDPR standards.
10. Children’s Privacy
Our services are not directed at individuals under 18. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 support@host-pulse.com
🌍 www.host-pulse.com
